Dell Inc.

Profile narrative

Dell Inc., commonly known as Dell, is a United States-based technology company whose core business is the design, manufacture, sale, and support of computing hardware, enterprise infrastructure, software, and related services. Its product portfolio has included personal computers, laptops, monitors, printers, servers, storage systems, networking equipment, and peripherals. It also provides deployment, support, warranty, and IT services for customers that use its hardware and software ecosystems.

The company serves individual consumers, small and medium-sized businesses, large enterprises, and public-sector and education customers. Its offerings span everyday endpoint computing through data-center infrastructure used for enterprise workloads and IT operations. Dell is recognized as a major multinational computer technology company with a broad international market presence. Its brand has been associated with both consumer device procurement and enterprise technology infrastructure.

Dell became notable for a direct-to-customer sales model and build-to-order manufacturing approach, which allowed systems to be configured to customer specifications. In enterprise markets, Dell has been known for servers, storage, networking, and support services sold alongside its PC and workstation businesses. Dell has also used specialist brands such as Alienware for gaming and high-performance consumer systems. These attributes place Dell within both the consumer computing sector and the enterprise IT infrastructure market.

Dell Inc. was founded by Michael Dell in 1984. It was taken private in 2013 through a transaction led by Michael Dell and Silver Lake. In 2016, Dell Inc. combined with EMC Corporation, creating Dell Technologies as the broader technology company covering Dell’s PC, infrastructure, and related businesses. Dell Technologies returned to public trading in 2018. As a result, references to Dell Inc. may relate to the legacy company or to the Dell brand within the Dell Technologies structure.

Incidents

4 incidents linked to this organisation.