Jubilant FoodWorks

Profile narrative

Jubilant FoodWorks, operating under the alias Domino's Pizza in India, is the master franchisee of the Domino's Pizza brand for the Indian market. The company also holds the franchise rights for Dunkin' Donuts in India. Its core business involves preparing and serving a range of pizza varieties, side dishes, beverages, and desserts through dine-in, takeaway, and home delivery channels. Jubilant FoodWorks serves customers across various urban and semi‑urban locations in India, providing quick‑service restaurant options. The organisation focuses on delivering consistent food quality and leveraging standardized operating procedures associated with its international brand partners. In addition to pizza, the menu includes items such as garlic bread, pasta, and desserts tailored to local tastes.

The company is headquartered in India, as indicated by its official registration and operational base. Jubilant FoodWorks is a publicly listed entity, with its shares traded on the National Stock Exchange and Bombay Stock Exchange of India. Its distinguishing attribute lies in its role as the exclusive franchise operator for two global quick‑service brands, giving it a specialized position within India’s food‑service sector. The firm emphasizes operational efficiency, supply chain integration, and adherence to the franchisors’ quality and safety standards. The 2016 incident involving a digital shoplifting scheme highlighted vulnerabilities in third‑party payment gateways used for voucher transactions associated with its Domino's Pizza offerings. Following the incident, the company cooperated with investigators to address the payment‑processor weaknesses and prevent recurrence.

Incidents

1 incident linked to this organisation.