Total Health Care

Total Health Care operates as a health insurance provider, with its headquarters located in the United States. The organization is specifically identified as a Michigan health plan, indicating its primary market and operational focus within that state. It serves a membership base and maintains partnerships with physicians, delivering health coverage services to these groups. The scope of its activities is centered on administering health benefits and managing the associated personal information of its members and provider network.

In December 2020, Total Health Care experienced a significant cybersecurity incident where unauthorized access was gained to employee email accounts. This breach resulted in the exposure of sensitive personal data for approximately 220,000 individuals, comprising both plan members and physician partners. The compromised information included Social Security numbers, birthdates, and addresses. Following the discovery of the attack, the organization found no evidence that the exposed data was subsequently misused. In direct response to the incident, Total Health Care provided affected individuals with two years of complimentary credit monitoring services to mitigate potential risks. The company also implemented enhanced security measures and expanded its employee cybersecurity training programs as part of its corrective actions to strengthen its defenses against future threats.