Żabka

Żabka is a Polish convenience store chain that sells a broad range of everyday goods, including fresh food, beverages, snacks, household items and tobacco products. The company operates primarily in Poland, serving urban and suburban customers through a network of retail outlets. In addition to physical stores, Żabka offers the Żappka mobile application, which enables customers to browse products, place orders for delivery or pickup and access loyalty programmes. The stores are designed for quick shopping trips, emphasizing convenience and extended opening hours. Żabka’s core business model focuses on providing essential items close to where people live and work.

Żabka distinguishes itself through a strong integration of digital services with its traditional retail offering, exemplified by the Żappka app that supports online ordering and contactless payment. The company maintains internal IT systems, including a Jira‑based ticketing platform used to manage technical support requests and project documentation, as highlighted in its 2026 cyber‑attack disclosure. This incident revealed that Żabka manages substantial internal data assets such as source code, employee records and infrastructure information, indicating a developed technology backbone. While the breach affected internal ticketing and documentation, the Żappka app and payment systems were reported to remain operational and unaffected. Żabka’s response to the attack involved notifying Poland’s data‑protection authority, law‑enforcement agencies and potentially impacted individuals, demonstrating a compliance‑oriented approach to data security incidents.