Bartell Hotels

Bartell Hotels, also known as Bartell Group or Bartell Hospitality, is a hospitality company headquartered in the United States that owns and operates hotel properties providing lodging and related services to guests. The organization serves both leisure and business travelers seeking accommodations in the markets where its properties are located. Its portfolio includes hotels that offer standard amenities such as rooms, food and beverage outlets, and meeting spaces typical of mid‑scale to upscale hospitality brands. While the exact number of properties is not disclosed in the available sources, the company’s presence is confirmed in at least five locations within the San Diego area. Bartell Hotels positions itself within the broader U.S. lodging sector, competing with other regional and national hotel operators.

In February 2014, Bartell Hotels experienced a payment card processing system breach that affected five of its San Diego hotel locations, exposing names, credit card numbers, and potentially expiration dates of an estimated 40,000 to 45,000 customers. Following the intrusion, the company notified law enforcement and the relevant credit card brands, undertook remediation of the underlying vulnerability, and offered affected individuals credit monitoring and identity protection services. Written notifications were mailed to 16,432 customers for whom mailing addresses were available, demonstrating the organization’s breach response procedures. This incident highlights Bartell Hotels’ reliance on third‑party payment processors and the associated risks to customer data security. The episode also underscores the importance of timely incident response and customer communication within the hospitality industry.