Tenx Systems

Tenx Systems, also known as Tenx Systems, is a software provider that serves assisted living facilities. The company is headquartered in the United States of America. It develops platforms designed to support the operational and clinical needs of senior living communities. Its solutions help manage tasks such as care coordination, medication administration, and administrative reporting. By concentrating on this specific market segment, Tenx Systems addresses the distinct workflow and regulatory requirements of assisted living operators. The software is intended to improve efficiency and care quality within residential care settings.

In April 2019, Tenx Systems experienced a ransomware attack that compromised its software environment. The incident involved unauthorized access followed by the deployment of ransomware, which disrupted services until they were restored from backups. Forensic analysis could not confirm whether specific data was exfiltrated due to the attackers' obfuscation techniques. The breach potentially exposed personal and protected health information of residents and staff, including names, Social Security numbers, and medical records. As a precautionary measure, Tenx Systems issued notifications to all potentially affected individuals. The company engaged forensic specialists to investigate the breach and subsequently implemented enhanced security measures to strengthen its defenses.