Hospital dos Marmeleiros

Hospital dos Marmeleiros, also known as Serviço de Saúde da RAM, EPERAM, operates as a healthcare provider within Portugal. Its core function involves delivering medical services to patients, facilitated through a network that includes hospitals and health centers. The organization manages critical clinical data essential for patient care across its facilities. It serves the healthcare needs of its regional population, with operations extending to facilities providing urgent care services alongside other medical functions. Clinical data access is a fundamental component of its service delivery infrastructure.

The organization experienced a significant cyberattack in August 2023 that deliberately targeted its systems. This incident severely disrupted the normal functioning of the Regional Health Service associated with Hospital dos Marmeleiros. The attack compromised certain operational areas and resulted in the prevention of access to clinical data for a period. Following the attack, a gradual and prioritized restoration process was initiated to reinstate computer equipment access to clinical information. This restoration effort focused first on hospitals and health centers offering urgent care, highlighting the critical nature of these services. Patients were advised to bring any personal medical information they possessed when visiting health units during the disruption. The entity operates under the designation EPERAM, indicating its status as a public enterprise within the regional health service structure.