Klook Travel

Klook Travel operates as an online travel platform that enables users to book a variety of travel‑related services. Its core offerings include activities, tours, attractions, ground transportation, and accommodation options. The platform focuses on leisure and experience‑based travel, allowing customers to discover and reserve things to do at their destinations. Users can access the service through both the company’s website and its mobile application. The business model relies on connecting travelers with local suppliers and operators worldwide.

Klook Travel is headquartered in Hong Kong, which serves as the central hub for its operations and product development. A distinguishing attribute of the company is its specialization in activity and experience bookings rather than traditional flight or hotel‑only offerings. The platform has built extensive partnerships with local tour operators, museums, and transport providers to curate a diverse inventory. It emphasizes a mobile‑first user experience, designing its app to facilitate quick discovery and booking on the go. In June 2018 the company suffered a data breach when malicious JavaScript injected via a third‑party analytics tool compromised personal and credit‑card data of roughly eight percent of website‑based customers over a six‑month window. Following the incident the malicious code was removed, a cybersecurity firm was engaged to investigate, and affected users were notified and advised to monitor their accounts.