Count and Care

Count and Care operates as an information technology service provider. It is a subsidiary of the German energy utility Entega. The company delivers IT infrastructure, managed services, and technical support to municipal organisations. Its services include maintaining internal and external communications systems, customer portals, and websites for affiliated entities. Count and Care is headquartered in Germany.

The organisation primarily serves municipal customers in the Darmstadt region, such as public transit operator Heag mobilo, real estate firm Bauverein AG, and waste‑management services. Its specialised focus on the public‑sector IT environment distinguishes it from commercial IT providers. As part of Entega, Count and Care benefits from the parent company’s resources while maintaining a dedicated municipal‑service orientation. In June 2022 the firm experienced a ransomware attack that disrupted IT systems for several of its municipal clients, prompting a coordinated response with Hesse’s Cyber Competence Center and federal law‑enforcement agencies. The incident highlighted the organisation’s role in supporting critical municipal functions and its reliance on external forensic assistance for recovery. Ownership remains with Entega, confirming its status as a wholly owned subsidiary within the utility’s corporate structure.