Locata

Locata functions as a software supplier that creates and maintains online housing platforms for local authority clients. Its primary offering allows councils to publish housing information, manage tenancy applications, and facilitate rent-related transactions through a web interface. The service is aimed at public sector housing departments, primarily within the United Kingdom, where it supports digital transformation efforts. By providing a centralized website, Locata helps councils improve accessibility to housing services for residents. The platform includes functionality for activating tenancy options, which was referenced in the July 2024 incident when attackers mimicked this feature. In addition to tenancy activation, the system can be used to disseminate council announcements and collect resident feedback. Locata’s client base spans multiple councils, as demonstrated by the simultaneous disruption of housing websites across several Greater Manchester authorities.

The company’s headquarters are situated in the United Kingdom, anchoring its operations to the UK market. Locata distinguishes itself by concentrating exclusively on housing‑related software solutions for governmental bodies. This specialization sets it apart from broader IT vendors that serve multiple public‑sector domains. The July 2024 cyber attack underscored both the geographic reach of its platform and the potential impact of security vulnerabilities on resident data. Following the breach, Locata collaborated with IT experts, issued a public apology, and advised affected individuals to monitor accounts and update passwords. While public sources do not disclose its ownership structure or parent‑subsidiary relationships, Locata remains an active provider of housing website services to UK councils.