Namebay

Namebay, operating under the alias Namebay, is headquartered in Monaco. The organisation provides hosted email services to its customers. It also offers web hosting solutions that support various online platforms. In addition, Namebay supplies API functionality that enables integration with third‑party applications. The company maintains a DNS infrastructure that underpins its service delivery. These core offerings define its primary market activities.

On 21 September 2024, Namebay experienced a ransomware attack that disrupted its hosted email, hosting, and API services. The incident also affected the availability of its DNS infrastructure. Internal security teams initiated an immediate investigation into the breach. They were assisted by Computer Emergency Response Team (CERT) specialists and external cybersecurity experts. As part of the emergency response, Namebay hardened its DNS infrastructure against further compromise. A temporary secure email system was deployed to maintain basic communications for affected users.

Following the attack, Namebay reported that its DNS services have been restored and stabilized. Full service recovery remains ongoing, with priority given to reactivating email services through a dedicated support channel. The organisation is investigating whether any data was exfiltrated during the incident, but it has not yet confirmed evidence of such activity. No restoration timeline for the remaining services has been provided. Customer communications note processing delays resulting from high volumes of support requests. Technical teams continue to be mobilised to resolve the outstanding issues and return all services to normal operation.