PBI Research Services

Profile narrative

PBI Research Services, also known as PBI or PBI Research, is headquartered in the United States of America. The organization provides research services to a range of clients, including entities in the financial, insurance, and public‑pension sectors such as Genworth Financial, Wilton Reassurance, and CalPERS. As part of its operations, PBI Research Services utilizes the MOVEit Transfer application to exchange data with its clients and partners. This reliance on a managed file‑transfer solution reflects its focus on handling sensitive information for its clientele.

On May 27, 2023, PBI Research Services experienced a data breach when attackers exploited a zero‑day vulnerability in its MOVEit Transfer system. The intrusion was carried out by the Clop ransomware gang, which gained unauthorized access to files being transferred through the platform. As a result, personal data belonging to millions of individuals associated with PBI’s clients was exfiltrated, including names, dates of birth, and Social Security numbers. Upon discovering the breach, PBI promptly applied the necessary software patch to close the vulnerability. The organization also engaged external cybersecurity specialists and coordinated with law‑enforcement agencies to investigate the incident and mitigate further risk.

PBI Research Services remains a U.S.–based firm, and no additional details about its ownership, parent company, or subsidiary structure are publicly disclosed in the available sources. The incident underscored the importance of maintaining up‑to‑date protections for file‑transfer infrastructure in organizations that handle confidential personal data. Following the breach, the firm continued to work with security experts to strengthen its defensive posture and ensure compliance with relevant data‑protection expectations.

Incidents

1 incident linked to this organisation.