Southold Town

Profile narrative

Southold Town maintains an online records portal that is powered by Laserfiche software to provide access to municipal documents. The portal is managed by the town’s information technology team, which includes a network specialist responsible for its operation and security. Through this system the town offers residents and other users a way to retrieve records electronically. The service is part of the town’s broader effort to support public information access.

In November 2025 the Laserfiche portal was taken offline by a cyberattack, requiring town staff to write reports by hand while restoration work proceeded. After the incident the town’s network specialist isolated the portal from internal networks to a greater extent, a step described as making the setup considerably safer than before the breach. Federal and county agencies, including the FBI and the Department of Homeland Security, assisted with the investigation into the attack. No suspect has been publicly identified in connection with the event.

Southold Town is headquartered in the United States of America and operates under the alias CMI Management, which reflects a management‑oriented designation within the municipal structure. As a local government entity it carries out administrative functions for the community it serves. The organization’s responsibilities include general town administration and the maintenance of its records systems. These activities are performed with the aim of delivering reliable services despite occasional cybersecurity challenges.

Incidents

1 incident linked to this organisation.