Foxtons Group

Foxtons operates as a United Kingdom‑based estate agency group. Its core business comprises residential property sales and lettings services. The group also runs a mortgage broking subsidiary that provides advice and arrangement of mortgage products for clients. These services are offered to buyers, sellers, landlords and tenants across the UK housing market. The company’s headquarters are located in the United Kingdom.

In October 2020 Foxtons disclosed a malware attack that compromised its systems. The breach affected the mortgage broking subsidiary and exposed customer financial details, addresses and private correspondence. Approximately 16,000 pre‑2010 records, including some partially active payment cards, were accessed and viewed thousands of times on the dark web. While the company asserted forensic analysis showed the data was outdated and posed no financial risk, cybersecurity experts warned that up to 20 % of the exposed card details remained valid. Foxtons reported the incident to regulators, stating it had acted with full compliance and transparency. Nevertheless, the firm faced criticism for delayed customer notifications and was subject to an ongoing investigation that could lead to regulatory penalties. The episode highlighted the group’s exposure to cyber‑risk and the importance of robust data protection measures for its property and mortgage services.