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Delivery Hero

Primary URL Location Industry
www[.]deliveryhero[.]com
Country Germany
Hospitality & Leisure Icon
Hospitality & Leisure
Profile

Delivery Hero operates an online food delivery platform that allows customers to browse restaurant menus, place orders, and arrange delivery through its website and mobile applications. The company’s core service connects consumers with a wide range of eateries, from local establishments to national chains. It provides the technological infrastructure for order processing, payment handling, and logistics coordination. Among its portfolio of brands, Foodora is one of the consumer‑facing names used in several markets.

The 2020 data breach affecting the Foodora brand exposed personal information of roughly 727,000 accounts. The compromised data spanned users in 14 different countries, demonstrating Delivery Hero’s geographic reach. This incident reveals that the company maintains customer records across multiple national markets. Although no financial details were taken, the breach included names, addresses, phone numbers, precise geolocation, and order‑related notes.

Delivery Hero emphasizes a technology‑centric approach to food delivery, investing in platforms that manage restaurant integration and dispatch logistics. Security measures noted in the breach description include the use of bcrypt hashing for most passwords, a strong method designed to resist cracking. Some older systems, however, relied on salted MD5, indicating a mixed legacy of cryptographic protections. The platform also handles highly precise location data to improve delivery accuracy and estimated arrival times.

Foodora operates as a brand under the Delivery Hero corporate structure, reflecting the company’s strategy of maintaining distinct market‑specific identities. Delivery Hero’s headquarters are situated in Germany, anchoring its central management and strategic decision‑making. The corporate setup allows the parent company to oversee multiple brands while benefiting from shared technology and operational resources.

Incidents
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1 incident