BIGG Digital Assets

Profile narrative

BIGG Digital Assets, operating under the Netcoins brand, is a cryptocurrency brokerage based in Canada. It provides a platform for users to buy, sell, and hold various digital currencies. The service is aimed at retail investors seeking access to cryptocurrency markets. The company emphasizes security measures, including internal control systems that monitor transactions for anomalous activity.

Specific metrics such as user count or transaction volume are not disclosed in the provided sources. The firm maintains an operational float that was referenced in the incident as the source of the unauthorized funds. The September 2023 event revealed that the company holds customer personal information and that an estimated $343,000 CAD was taken from this float before the suspicious withdrawals were blocked. An unauthorized attempt to access customer personal information was also identified during the incident.

The firm's distinguishing attribute is its proactive internal monitoring that detected and blocked unauthorized withdrawal attempts during the 2023 incident, thereby protecting customer assets. Its response included resetting all customer passwords, updating internal credentials, and engaging third‑party forensic experts and law enforcement. No details about ownership, parent‑subsidiary relationships, or broader corporate structure are provided in the available material. Consequently, the profile focuses on the confirmed operational and security aspects highlighted by the disclosed incident.

Incidents

1 incident linked to this organisation.