New Relic

New Relic, also known as NR, is a technology company headquartered in the United States. It provides an observability platform that helps organizations monitor, troubleshoot, and optimize their software applications and infrastructure. The platform includes capabilities such as application performance monitoring, infrastructure monitoring, log management, and digital experience analytics. New Relic serves a global market of businesses seeking to improve the reliability and performance of their digital services. Its offerings are used across various industries including finance, retail, technology, and healthcare.

In October 2023, New Relic disclosed a security incident in which attackers gained unauthorized access to an internal staging environment through social engineering and stolen employee credentials. The breach allowed viewing of customer usage data and logs but did not result in lateral movement into production systems or compromise of stored credentials. As a precaution, the company conducted password rotations and removed API keys for a small number of customer accounts following unrelated credential harvesting observed in external attacks. New Relic engaged third‑party security experts, revoked the compromised access, and strengthened network controls while confirming that operations were not disrupted. The incident was documented in a security bulletin (NR23‑01) and reported by industry sources.