Carpetright

Carpetright is a United Kingdom‑based retailer that specializes in carpets, flooring, beds and related home furnishings. It sells its products through a network of stores located across the UK and, to a lesser extent, in Ireland. The company focuses on providing a range of floor coverings for both residential and commercial customers, often offering fitting services alongside product sales. Carpetright positions itself as a one‑stop shop for flooring solutions, emphasizing choice, price and installation support. Its product range includes carpets, laminate, luxury vinyl tiles, wood flooring and complementary items such as underlay and curtains.

In April 2024 Carpetright experienced a cyber attack that deployed malware, disrupting customer order processing and internal systems, which led the firm to isolate its network and take headquarters systems offline. The incident affected staff access to HR portals and customer helplines, although the company stated that no data compromise had been confirmed at the time of the report. The attack prompted a containment response and ongoing system restoration efforts. These events highlight the vulnerability of retail IT environments to ransomware‑style threats and the operational impact such incidents can have on both back‑office functions and customer‑facing channels. Carpetright continues to operate its store network while working to restore full IT functionality.