IndiHome

IndiHome operates as a telecommunications service provider in Indonesia, delivering internet connectivity solutions primarily to residential customers. The company functions under the brand name IndiHome and is headquartered in Indonesia, providing broadband access that enables subscribers to browse the web, stream content, and use online services. As part of the larger PT Telkom Indonesia group, IndiHome benefits from the parent company’s infrastructure and technical resources to maintain its network across the archipelago. Its core offering centers on fixed‑line broadband packages that target households seeking reliable high‑speed internet access. The service is positioned within Indonesia’s competitive telecom market, where it serves a substantial portion of the population seeking home‑based internet solutions.

IndiHome’s scale is evidenced by the disclosure that a 2022 data breach affected more than 26 million of its subscribers, indicating a substantial user base. The breach exposed personal information together with detailed browsing histories, including dates, passwords, domains, platforms, browsers, and specific URLs accessed by users. This incident attracted attention from Indonesia’s Communication and Informatics Ministry, which confirmed it was investigating the leak and intended to formally engage PT Telkom Indonesia for clarification regarding the unauthorized disclosure. The appearance of the leaked data on illicit websites further underscored the security challenges faced by the provider. As a subsidiary of PT Telkom Indonesia, IndiHome’s organizational structure places it within a state‑linked telecommunications conglomerate, linking its operational decisions to the parent group’s strategic direction. These facts collectively define IndiHome’s role as a major Indonesian ISP with a large subscriber footprint, notable exposure to data‑security incidents, and a clear corporate affiliation with PT Telkom Indonesia.