Epiq Global

Epiq Global is a United States-based legal services provider whose client portfolio includes major financial institutions and governments. The organization operates within the legal technology and support sector, delivering services that are critical to high-stakes litigation, regulatory matters, and corporate investigations for its prominent clientele. Its role involves managing sensitive legal data and processes, positioning it as an infrastructure component within the global legal ecosystem for entities that require scalable, secure solutions for complex legal workflows. The company's operational footprint is international, serving a global customer base from its headquarters in the United States, though specific details regarding the number of offices or employees are not provided in the available information. Its market positioning is defined by its service to large, regulated institutions, implying a focus on security, compliance, and the handling of voluminous electronic information.

The most publicly documented event in the organization's recent history is a severe ransomware attack that occurred on February 29, 2020. This incident precipitated a complete global shutdown of the company's systems as a containment measure, demonstrating the extensive integration of its digital infrastructure across international offices. The response protocol involved engaging third-party forensic investigators and implementing strict access controls, including instructing staff to avoid connecting personal devices or using Wi-Fi near company facilities, which indicates a significant concern about lateral movement or persistent threats. Internal communications revealed the attack's widespread impact, with outdated software cited as a potential aggravating factor. While the company publicly stated there was no evidence of client data theft, it declined to specify the ransomware variant, the precise percentage of systems affected, or the process for client notification. Operations were restored through a collaboration with external experts, highlighting a reliance on specialized incident response capabilities for business continuity. The event underscores the operational risks faced by legal services firms that act as central hubs for confidential client information and the challenging balance between transparency and security in such crises.