PCM Inc.

PCM Inc. is a cloud solution provider headquartered in the United States. It offers managed services for Microsoft Office 365, including administrative credential management, email and file-sharing support, and related IT services for business clients. The company serves organizations across various industries that rely on cloud-based productivity suites. Its core competency lies in providing remote administration and support for Office 365 environments.

The source does not provide explicit employee count, revenue, or geographic reach beyond the U.S. headquarters. However, the incident description indicates that PCM managed Office 365 accounts for multiple clients. The breach occurred amid its acquisition by another IT firm, indicating a change in ownership structure during that period.

PCM Inc. distinguishes itself as a technology provider with broad access to client cloud infrastructures, a characteristic that attracted threat actors seeking to leverage administrative credentials for fraud. The 2019 incident highlighted its role in managing privileged access, underscoring the security responsibilities inherent in such a position. Following the breach, the company reported minimal customer impact, notified potentially affected clients, and remediated the issue. The acquisition by another IT firm around the same time suggests a strategic consolidation within the managed services sector.