Superior Dental Care
| Primary URL | Location | Industry | superiordental[.]com |
Country
United States of America
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Financial Services
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Profile
Superior Dental Care, also known by its alias, is a dental insurance carrier headquartered in the United States of America. The organization provides dental insurance coverage to individuals and groups, administering benefit plans that enable members to access dental services and manage related expenses. Its core operations involve enrolling members, maintaining provider networks, and processing claims for dental care delivered under those plans.
In the course of its business, Superior Dental Care collects and stores a range of personal information on behalf of its members. This data includes names, residential addresses, Social Security numbers, payment details, and dental service‑related medical information. The organization is responsible for safeguarding this sensitive information while facilitating claims processing, eligibility verification, and other member services.
On December 21 2018, Superior Dental Care experienced a security incident in which an unauthorized party gained access to an employee’s email account. The breach was identified after suspicious activity was detected, prompting the organization to terminate the unauthorized access and engage third‑party forensic experts to conduct a thorough investigation. The investigation aimed to determine the scope of the data exposure and to identify any additional vulnerabilities.
Following the investigation, Superior Dental Care notified affected members through individual letters and a public posting about the breach. It established a dedicated assistance line and offered resources for credit monitoring and identity theft protection to help those potentially impacted. The organization also communicated the steps it was taking to address the incident and to prevent similar occurrences in the future.
In response to the breach, Superior Dental Care updated its security processes to strengthen the protection of personal information. It continues to collaborate with external experts to enhance its safeguards and to ensure that its systems meet evolving security standards. These measures reflect the organization’s ongoing commitment to maintaining the confidentiality and integrity of member data.