Cyber Incident Victim: Asiana Airlines
Date:
Feb 2017
Location:
South Korea
Summary
A South Korean airline's website was compromised via DNS hijacking, redirecting users to a defaced page displaying pro-Serbian political messages criticizing Albania and referencing Kosovo. The attacker, known as Kuroi’SH, claimed the hack aimed to raise awareness of geopolitical tensions, initially targeting Iberia Airlines but switching to the victim due to perceived privacy risks. The airline acknowledged the incident on social media, confirming unauthorized redirection and initiating recovery efforts, with services restored shortly after. No data breach or operational disruption beyond the temporary website defacement was reported. The hacker cited ideological motives unrelated to personal gain or nationality.
| CIA Posture | Motives | Tactics, Techniques & Procedures |
|---|---|---|
| Available to members | 1 motive | 1 technique |
| Threat Actor | Type | Location |
|---|---|---|
| 1 actor | Available to members | Available to members |
Description
On February 19, 2017, Asiana Airlines' official website was compromised by a hacker known as Kuroi’SH, resulting in a defacement incident. The attacker replaced the site's content with a political message expressing support for Serbia and condemning Albania, specifically referencing tensions over Kosovo. The defacement included a rant against the "NewBorn" monument in Pristina, Kosovo, with threats to destroy it, alongside an apology to Spain's Iberia Airlines – the hacker's original target, which was abandoned due to perceived privacy risks. Kuroi’SH claimed the attack was motivated by a desire to "spread the word" about Serbian-Albanian conflicts, though he clarified having no direct affiliation with Serbia. Technical analysis revealed the breach occurred through DNS hijacking via Asiana's hosting provider, redirecting visitors to the defaced page. The compromised DNS configuration caused users attempting to access Asiana's website to be automatically redirected to the hacker's content.

Asiana Airlines confirmed the DNS compromise through official Twitter statements on February 20, notifying customers about the redirection issue and advising them of temporary service disruptions. The airline immediately reported the incident to relevant authorities and initiated recovery procedures, publicly apologizing for operational inconveniences. By February 22, the website was fully restored to normal functionality. The attacker had prior notoriety for defacing Google Brazil and Google Vanuatu domains in previous campaigns. No data breach or financial system compromise was reported, with impacts limited to temporary website inaccessibility and reputational exposure from the political messaging. The incident concluded with service restoration without further escalation or disclosed collateral damage.
