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Cyber Incident Victim: OpenLoop Health

Date:

May 2026

Location:

United States of America

Summary

Open Loop Health, a telehealth platform provider, disclosed a data breach in which an unauthorized third party exfiltrated files containing names, addresses, email addresses, dates of birth, and medical information of approximately 716,000 individuals. The exposed data comprises personally identifiable information and protected health information.

CIA Posture Motives Tactics, Techniques & Procedures
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Description

Open Loop Health, a telehealth platform provider, experienced a data breach that occurred in January 2026, as disclosed in a May 2026 update on data breaches. The breach was the result of an unauthorized third party gaining access to the company’s systems and exfiltrating files that contained personal and health‑related information. According to the provider’s statement, the compromised data included names, addresses, email addresses, dates of birth, and medical information of approximately 716,000 individuals. The incident was attributed solely to the actions of this external actor, with no indication of internal negligence or system misconfiguration mentioned in the source.

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The exposure of such sensitive details placed the affected individuals at risk of identity theft, fraud, and potential misuse of their medical histories, though the article does not detail any observed misuse or subsequent harm. Open Loop Health responded by releasing additional information about the breach in May 2026, providing the public with the scale of the incident and the specific categories of data that were accessed. The provider’s communication aimed to inform those impacted about what information had been compromised, although no further steps such as containment measures, forensic investigations, or remediation efforts are described in the available source.

The breach contributed to the broader pattern of cyber incidents affecting various sectors in 2026, highlighting the continued threat posed by unauthorized access to healthcare data repositories. No additional specifics regarding the attacker’s identity, the vulnerability exploited, or the timeline of detection and containment are provided in the article. The narrative is limited to the facts presented: the January timing, the unauthorized third‑party exfiltration, the 716,000‑record scope, the data types involved, and the provider’s May 2026 disclosure of further details.

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